Frequently Asked Questions
FAQ.
Which racket is right for me?
If you’re an intermediate to advanced player looking for control and a balanced feel, the CORE is built for you. If you’re an advanced or professional player who prioritises power and smash velocity, the APEX is the right choice.
What’s the difference between 12K and 18K carbon?
The number refers to the thread count of the carbon fibre weave. 18K carbon (used in the APEX) has a denser weave, resulting in a stiffer, more powerful face. 12K carbon (in the CORE) offers a slightly more forgiving flex for control-focused play.
Do the rackets come with a case?
Yes, every ZNON racket ships with a premium carry case and smart strap included at no extra cost.
Can I return a racket I’ve already used?
All sales are final. If you believe your racket has a manufacturing defect, please contact us.
How long does shipping take?
Orders within the UK take 1–3 business days. European deliveries take 2–5 business days, while USA, Canada, and Rest of World take 3–10 business days.
Do you ship worldwide?
Yes, we ship to every country. All international orders are shipped express and tracked door-to-door.
What payment methods do you accept?
We accept all major credit cards, along with PayPal, Apple Pay, Google Pay. Your payment details are never processed or stored by us; all transactions are securely handled by trusted payment providers.